PRODUCT INFORMATION

What skin types are your products suitable for?

Our products are designed to be gentle and effective for all skin types — including sensitive and dry skin. Always check ingredient lists and do a patch test before use if you have allergies or skin conditions.

Are your products natural or organic?

We use a combination of high-quality natural ingredients and safe, science-backed actives. Our focus is on clean, nourishing, and effective formulas that truly work.

Are your products cruelty-free?

Always. We never test on animals and proudly work with ethical suppliers.

Can I use these products while pregnant or breastfeeding?

Most are safe and gentle, but we always recommend consulting your healthcare provider first — especially if you have sensitivities or specific concerns.

How long do your products last?

Our products have a shelf life of 2 YEARS   and 6 MONTHS WHEN OPENED. Store them in a cool, dry place and use clean hands or scoops to extend freshness.

RAZOR & SHAVE CARE

What’s special about your razor?

Our razor is sleek, gentle, and gives a close shave without the irritation. It’s reusable, eco-friendly, and made to pair perfectly with our full shave prep and aftercare routine.

Is skin Replay twin-blade safety Razor beginner-friendly?

Yes! Just take your time.Our razor is specially designed with a built-in 30-degree shaving angle — the ideal angle for safe, smooth gliding on the skin. Whether you're new to shaving with a reusable razor or switching from disposable ones, it’s easy to use with minimal pressure.

Can I use it on all areas?

Yes — legs, arms, underarms, and bikini area. Be extra gentle in sensitive zones.

How do I care for the razor?

Your razor is built to last — but only with the right care.

  • Avoid dropping or mishandling it, as impact can cause damage over time.

  • Rinse and dry your razor after each use to prevent build-up or rust.

  • Use a stand to dry and store it upright in a well-ventilated, dry place.

  • Replace blades regularly for the smoothest, most effective shave.

Handle it with care — and it’ll stay sharp, sleek, and ready for every glow-up.

Can I take the razor when traveling?

Yes, but check airline rules if flying with it in your carry-on. Store the blade securely.

How do I replace the razor blades?

Replacing blades is easy and quick! Just follow the instructions provided with your razor or check the [link here] for a step-by-step guide.

How do I use the Shaving Bar?

Our Shave Bar is a creamy, low-lather solid bar made to glide effortlessly on damp skin. Simply wet the bar and rub directly onto your skin or lather it in your hands or a shaving brush. It creates a cushiony base to help your razor glide smoothly with less friction and irritation.

For a full step-by-step guide, check out our tutorial [here].

SHIPPING & DELIVERY INFORMATION

Where do you ship?

We currently ship across Australia. 

How long will delivery take?

We process orders within 2–3 business days. Standard shipping usually takes 3–7 business days, Express 2-5 days depending on your location.

What should I do if my order is delayed or missing?

Please reach out to us at info@skin-replay-1351973.ingress-comporellon.ewp.live with your order number and we’ll help you sort it out as quickly as possible.

Do you accept returns or exchanges?

Due to hygiene standards, we don’t accept returns or exchanges unless your item is faulty or incorrect. Read more about our Policy.

What if my product arrives faulty?

We’re so sorry! Please email us within 7 days of delivery with your order number and a photo, and we’ll make it right.

PAYMENT INFORMATION

Is your checkout secure?

Absolutely. Our site uses encrypted payment gateways to keep your information safe.

Is Afterpay available?

Yes, Afterpay is available at checkout. Split your total into 4 interest-free payments — perfect for planning your glow-up without the pressure.

Can I cancel or edit my order after payment?

We start packing quickly, so if you need to make changes or cancel your order, email us at [your email] ASAP. We'll do our best if your order hasn’t shipped yet.